World Free Stuff

Tech support: What kind of computer do you have?
Female customer: A white one…

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Customer: Hi, this is Celine. I can’t get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it’s really stuck.
Tech support: That doesn’t sound good; I’ll make a note.
Customer: No,wait a minute… I hadn’t inserted it yet… it’s still on my desk… sorry….

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Tech support: Click on the ‘my computer’ icon on to the left of the screen.
Customer: Your left or my left?

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Tech support: Good day. How may I help you?
Male customer: Hello.. I can’t print.
Tech support: Would you click on “start” for me and…
Customer: Listen pal; don’t start getting technical on me! I’m not Bill Gates.

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Customer: Hi, good afternoon, this is Martha, I can’t print. Every time I try, it says ‘Can’t find printer’. I’ve even lifted the printer and placed it in front of the monitor, but the computer still says he can’t find it…

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Customer: I have problems printing in red…
Tech support: Do you have a color printer?
Customer: Aaaah………………..thank you.

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Tech support: What’s on your monitor now, ma’am?
Customer: A teddy bear my boyfriend bought for me at the 7-11.

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Tech support: Your password is the small letter “a” as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?

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Customer: can’t get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I’m sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.

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Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That’s not an anti-virus program.
Customer: Oh, sorry…Internet Explorer.

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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.

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Tech support: How may I help you?
Customer: I’m writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter ‘a’ in the address, but how do I get the circle around it?

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A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: “No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.”

And last but not least…

Tech support:”Okay Bob, let’s press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter “P” to bring up the Program Manager.”

Customer: I don’t have a P.

Tech support: On your keyboard, Bob.

Customer: What do you mean?

Tech support: “P”…..on your keyboard, Bob.

Customer: I’M NOT GOING TO DO THAT!

Actual dialog of a former Wordperfect Customer Support employee:

“Ridge Hall computer assistant; may I help you?”
“Yes, well, I’m having trouble with WordPerfect.”
“What sort of trouble?”
“Well, I was just typing along, and all of a sudden the words went away.”
“Went away?”
“They disappeared.”
“Hmm. So what does your screen look like now?”
“Nothing.”
“Nothing?”
“It’s blank; it won’t accept anything when I type.”
“Are you still in WordPerfect, or did you get out?”
“How do I tell?”
“Can you see the C:\ prompt on the screen?”
“What’s a sea-prompt?”
“Never mind. Can you move the cursor around on the screen?”
“There isn’t any cursor: I told you, it won’t accept anything I type.”
“Does your monitor have a power indicator?”
“What’s a monitor?”
“It’s the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it’s on?”
“I don’t know.”
“Well, then look on the back of the monitor and find where the power cord goes into it.
Can you see that?”
……”Yes, I think so.”

“Great! Follow the cord to the plug, and tell me if it’s plugged into the wall.”
……”Yes, it is.”
“When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?”
“No.”
“Well, there are. I need you to look back there again and find the other cable.”
……”Okay, here it is.”
“Follow it for me, and tell me if it’s plugged securely into the back of your computer.”
“I can’t reach.”
“Uh huh. Well, can you see if it is?”
“No.”
“Even if you maybe put your knee on something and lean way over?”
“Oh, it’s not because I don’t have the right angle-it’s because it’s dark.”
“Dark?”
“Yes-the office light is off, and the only light I have is coming in from the window.”
“Well, turn on the office light then.”
“I can’t.”
No? Why not?”
“Because there’s a power outage.”
“A power… A power outage? Aha! Okay, we’ve got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?”
No? Why not?”
“Because there’s a power outage.”
“A power… A power outage? Aha! Okay, we’ve got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?”
“Well, yes, I keep them in the closet.
“Good! Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.”
“Really? Is it that bad?”
“Yes, I’m afraid it is.”
“Well, all right then, I suppose. What do I tell them?”

“Tell them you’re too stupid to own a computer.”

A guy walks into an adult store and asks for an inflatable doll.

Guy behind the counter says, “Male or female?”

Customer says, “Female”

Counter guy asks, “Black or white?”

Customer says, “White”

Counter guy asks, “Christian or Muslim?”

Customer says, “What the hell does religion have to do with it?”

Counter guy says, “A whole lot, as a matter of fact,– The Muslim one
blows itself up!”

This apparently was a real memo sent at a computer company to its employees in all seriousness.

This memo is from an unnamed computer company. It went to all field engineers about a computer peripheral problem. The author of this memo was quite serious. The engineers rolled on the floor.

“Mouse Balls”

Mouse balls are now available as FRU (Field Replacement Units).

Therefore, if a mouse fails to operate or should it perform erratically, it may need a ball replacement. Because of the delicate nature of this procedure, replacement of mouse balls should only be attempted by properly trained personnel.

Before proceeding, determine the type of mouse balls by examining the underside of the mouse. Domestic balls will be larger and harder than foreign balls. Ball removal procedures differ depending upon the manufacturer of the mouse. Foreign balls can be replaced using the pop-off method. Domestic balls are replaced by the twist-off method. Mouse balls are not usually static sensitive. However, excessive handling can result in sudden discharge.

Upon completion of ball replacement, the mouse can be used immediately.

It is recommended that each replacer have a pair of spare balls for maintaining optimum customer satisfaction.

Any customer missing his balls should suspect local personnel of removing these necessary items.

A Lesson To All Employees Who Work With Rude Customers

Indeed, an award should go to the Virgin Airlines gate attendant in Sydney some months ago for being smart and funny, while making her point, when confronted with a passenger who probably deserved to fly as cargo.

A crowded Virgin flight was cancelled after Virgin’s 767s had been Withdrawn from service. A single attendant was re-booking a long line of inconvenienced travellers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, “I HAVE to be on this flight and it HAS to be FIRST CLASS”.

The attendant replied, “I’m sorry, sir. I’ll be happy to try to help you, but I’ve got to help these people first, and I’m sure we’ll be able to work something out.”

The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, “DO YOU HAVE ANY IDEA WHO I AM?”

Without hesitating, the attendant smiled and grabbed her public address microphone: “May I have your attention please, may I have your attention please,” she began – her voice heard clearly throughout the terminal. “We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Gate 14.”

With the folks behind him in line laughing hysterically, the man glared At the Virgin attendant, gritted his teeth and said, “F… You!”

Without flinching, she smiled and said, “I’m sorry, sir, but you’ll have to get in line for that too.”